E3.series Applications Engineer (Support and Services)
Zuken seeks an Applications Engineer to support Zuken’s E3.series.
Position: Applications Engineer (Support and Services)
Reports to: Manager, E3 Support and Services
Education: BSEE, BSCS, or Equivalent
Location: USA, Detroit Michigan region home office preferred
Provide application technical expertise relative to the sale, deployment and support of Zuken’s E3.series software suite to a wide range of North American industries (automotive, military, aerospace, machinery, power). The E3.series software suite focuses on the design and verification of electro-mechanical control schematics, control panel layouts, interconnection diagrams, wiring, cabling, and wire harness assemblies.
Primary job responsibilities include gathering, assessing, and documenting customer requirements, assisting customer with implementing E3.series solution, troubleshooting and resolving customer usage topics, managing and tracking support tickets, and providing day-to-day customer support once solution is implemented.
Secondary job responsibilities include presenting and demonstrating solution to meet customer requirement, assisting with the developing of technical proposals, and assisting Sales team with customer evaluations and studies.
Minimum: Five years’ experience as a field applications engineer or design engineer. Hands-on CAD experience with one or more schematic capture tools. Technical writing and or software specification development experience.
Preferred: Five + years’ experience as a field applications engineer focused on cabling and wire harness design. Programming experience with Visual Basic and the .NET framework. Knowledge of Access, SQL and Oracle database design, setup and manipulation.
The successful candidate will be self-motivated, have outstanding communication skills (both verbal and written), and the ability to manage multiple tasks effectively. Must be capable of working in both a team environment and individually. Strong customer relation skills a must. The ideal candidate will spend 25% to 50% on-site with Zuken customers in multiple locations within North America.
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. Citizens.
Zuken USA Inc. offers a competitive salary, bonus and benefits package. Please send resume and salary requirements to email@example.com
Zuken is trusted globally by leading companies to optimize their electrical and electronic engineering design and related manufacturing processes. Our unique combination of proven experience, technological expertise and agility, creates electronic design automation (EDA) solutions as well as computer aided engineering (CAE) solutions that are innovative, dynamic and powerful.
The Company offers equal employment opportunity to all applicants for employment and all employees regardless of race, color, religion, sex, national origin, veteran status, disability, or any other status protected by applicable law.