Training Terms and Conditions

Class hours will be 8:30am – 4:00pm daily.

Attendees should plan to arrive the evening before the course begins and to depart anytime after 6:00pm on the final day.

Zuken will provide:

  • The hardware and software for installation
  • License file
  • Training data and manuals
    … and lots and lots of information!
  • Training Location

Westford, MA
238 Littleton Road, Suite 100
Westford, MA 01886
Tel: +1 (978)-692-4900 / 800-356-8352
Fax: +1 (978)-692-4725

General Terms and Cancellation Policies

Classes must have a minimum of 6 students enrolled to be held.

Registration deadline is 3 weeks in advance of the class.

When students are booking airline tickets, it is advisable that they make them refundable – since classes may be cancelled if the attendance minimum is not met.

If at least 6 students are not registered by 3 weeks prior to a scheduled class, Zuken reserves the right to cancel the class. All registered students will be notified and re-scheduled. To protect the student’s investment, a student may not be bumped from a class due to less than minimum enrollment more than one time.

Schedules and prices are subject to change without notice.


Your training needs are important to us, please contact us if you have training requirements other than the courses listed, or would like to arrange alternative dates.


Training at Customer’s Facility

Pricing for training at a customer’s facility is $3,000 per day for up to 6 students. Each additional student is $500 per student / per day with a maximum of 10 students per class. (Classes exceeding 10 students will require prior approval.) There will be an additional charge for instructors travel related expenses.

Training at a Zuken Facility

Pricing for a regularly scheduled training classes at a Zuken facility is $750 per person, per day with a minimum of 6 students total required for a class to be confirmed. (See “General and Cancellation Policies”) If multiple students from the same company attend the same class at a Zuken facility, a 10% discount is applied to the total cost of training for that company.